What to do if something goes wrong with your phone

Fly phones are all put through a lot of testing. This means that it is pretty unusual for something to go wrong. However, from time to time things don't go as expected. If there is a feature that doesn't seem to be working, you might like to take a look at the user guide to see if that helps.

If you still have an issue, please take the phone back to the place you bought it and ask them to help you. They will be able to advise you how to resolve the problem and, if necessary, send the phone to their repair centre. 

Or contact us:

C/O Service Dept

Fly Mobile Ltd

104A Park Street

Mayfair

London

W1K 6NG

 

 

 

 

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